Hire Information

How far in advance should I book?

The simple answer, of course, is to book as far in advance as possible. Our popular equipment tends to get booked up several months in advance.

How long is the hire period for?

The hire period is the duration of your party, with a maximum hire time of 10 hours.

Is there a minimum order?

There is a $75 minimum hire amount. Tables and chairs hire less than $75 may be collected from Belmont.

Is there a bond payable for your hire items?

Yes — see our Payment Terms & Bonds section for booking fees and bond amounts for your booking.

Under what circumstances will my bond not be refunded?

Your bond may be withheld for: (1) equipment damage including vinyl tears, stains, weather damage or misuse; (2) theft; (3) equipment returned in an unacceptable condition requiring extra cleaning; (4) uncollected ball pit balls and soft play shapes.

Do you offer delivery and is there a fee?

We sure do! We charge a nominal fee on a per-kilometre basis with a minimum charge of $30 — let us know your suburb for an estimate.

Why can't I collect the equipment from you?

The majority of our equipment is quite large and heavy (our ball pit and climbing stairs weigh 25kg each) and needs to be transported properly.

I'm having my party in a park or community hall. Can your equipment be used there?

Absolutely yes! Our equipment is easily set up indoors or outdoors. Note that some parks have vehicle access restrictions — see Delivery and Collection.

What payment methods do you accept?

We accept credit card and direct deposit payments.

What happens if I need to cancel my booking?

For bookings under $450, a full refund applies with 14+ days notice; within 14 days all monies are forfeited. For bookings of $450 or more, 25+ days notice gets a full refund; 15–25 days notice incurs a 50% penalty plus a $20 fee; within 14 days the full amount is due.

Can you provide equipment for large community events?

Yes we can! Our equipment has been hired for community events throughout the Perth metro area and even in country towns.

Can you provide equipment supervision for large community events?

Yes, we can provide supervision. This is charged at an hourly rate per supervisor.

Are you insured?

Yes, we have $10,000,000 Public Liability Insurance in the unlikely event it is required.

• 50% of the total invoice value (equipment hire, bond and delivery fee) is required to secure your hire.
• The remainder of the invoice is required to be paid in full 5 days prior to delivery.
• We accept credit card (a 2% merchant fee is levied per invoice total) and direct deposit.
• A $75 refundable bond is required for hires up to $150.
• A $100 refundable bond is required for hires up to $300.
• All ball pits, Tiny Tots Zones and packages require a $100 refundable bond.
• For hires exceeding $300 or large community/public events, the bond amount is determined at booking.
• All bonds are promptly refunded the Thursday following your hire when items are returned in the same condition and cleanliness they were hired out (normal wear and tear excepted), in the same manner they were paid.

• Delivery is charged per kilometre with a minimum charge of $30 — provide your suburb for an estimate.
• Delivery and collection windows: Saturday–Sunday 8am–6pm, public holidays 9am–5pm. Your time is set around your party times and other hires that day.
• Maximum hire period: 10 hours on Saturday and Sunday, 8 hours on public holidays.
• A late collection fee of $40 per hour applies after 6pm (5pm on public holidays).
• A high-risk access fee of $180 applies to venues with more than 10 stairs or where the setup area is more than 50 metres from the delivery vehicle.
• Most equipment is delivery-only. Tables and chairs may be collected by prior arrangement.
• Some parks (including Hyde Park, Sir James Mitchell Park and South Perth Foreshore) have vehicle access limitations — equipment won't be unloaded if the setup location is more than 50m from the vehicle.
• Set-up and dismantle is not included in the delivery price: $70 if prepaid at booking, or $85 if arranged on the day (deducted from the bond). The Violet and Timothy Tunnels must be set up by Tumble Tots staff.

Please read our full Hire Terms and Conditions before making a booking inquiry.

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